Teresa Safety Nets ("we", "our", "us") operates teresasafetynets.com and provides pigeon net, safety net, invisible grill, bird net and ceiling cloth hanger installation services across Chennai, Tamil Nadu. This policy explains what personal information we collect, why we collect it, and the choices you have.
Information We Collect
- Contact details you share with us through forms, WhatsApp, phone calls or email — your name, phone number, email address and locality.
- Project details — the type of installation you are interested in (e.g. balcony pigeon net, invisible grill), your building type and approximate measurements.
- Communication records — copies of messages, call notes and quotation history so we can serve you on future visits.
- Usage data — anonymised pages visited, approximate device type and referring source, collected through standard website analytics.
How We Use Your Information
- To prepare and send quotations and to schedule site visits and installations.
- To contact you by phone, WhatsApp, SMS or email about your enquiry, warranty service or completed work.
- To improve our website content, service pages and customer experience.
- To comply with legal, tax and accounting obligations in India.
We do not sell or rent your personal information to anyone.
Sharing Your Information
Your details are shared only with our own installation team and, where strictly necessary, with service providers who help us operate — such as our website hosting, WhatsApp Business, email and analytics providers. These parties process data only on our instructions and are bound by confidentiality.
Cookies & Analytics
Our website uses essential cookies to function and optional analytics cookies to understand which pages are useful. You can block or delete cookies in your browser settings at any time; the site will continue to work for enquiries made by phone or WhatsApp.
Data Retention & Security
We keep enquiry and installation records only as long as needed for warranty support, legal and accounting purposes, then delete them. Reasonable technical and organisational safeguards protect your data against unauthorised access, alteration or loss.
Your Rights
You may ask us at any time to access, correct, update or delete the personal information we hold about you, or withdraw consent for marketing messages. Contact us using the details below and we will respond within a reasonable time.
Third-Party Links
Our site links to external resources (e.g. Google Maps). We are not responsible for the privacy practices of those third-party websites and encourage you to read their policies.
Changes to This Policy
We may update this policy from time to time. The latest version is always published on this page with a revised "last updated" date.
Contact Us
Teresa Safety Nets
Raja Ratan Nagar, 4/141, near Punjab National Bank, Moulivakkam, Madhanandapuram, Chennai, Tamil Nadu 600125
Phone: +91 86883 90959
Email: teresasafetynet@gmail.com